Terms & Condition
Welcome to John Hagen. These Terms & Conditions govern your use of our website and the purchase of books and other products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding with any purchase.
1. Use of the Website:
- You must be at least 18 years old to make purchases on our website. If you are under 18, you may use our website only with the involvement and consent of a parent or guardian.
b. Account Information:
- You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
c. Prohibited Activities:
- You agree not to engage in any activity that could harm, disable, overburden, or impair our website or interfere with other users’ access and enjoyment.
2. Product Information:
a. Book Descriptions:
- We strive to provide accurate and up-to-date information about the books available on our website. However, we do not warrant that the product descriptions or other content on our website are complete, reliable, or error-free.
b. Pricing and Availability:
- Prices for products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. We are not liable for any product availability issues.
3. Placing an Order:
a. Order Acceptance:
- When you place an order on our website, it constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order in our sole discretion, and we may cancel an order for various reasons, including product unavailability or suspicion of fraudulent activity.
- Payment for your order is processed at the time of purchase. You agree to provide accurate and valid payment information. You are responsible for any additional fees imposed by your payment provider.
4. Shipping and Delivery:
a. Shipping Costs:
- Shipping costs are calculated based on the delivery address and the selected shipping method. You will be informed of the shipping costs during the checkout process.
b. Delivery Times:
- We aim to deliver your order within the estimated timeframe specified during the checkout process. However, delivery times may vary depending on your location and other factors beyond our control.
- If a package is not successfully delivered due to incorrect shipping information provided by you or your refusal to accept the package, we are not responsible for any further attempts to deliver or refund the order.
5. Returns and Refunds:
a. Return Policy:
- We accept returns within days from the date of delivery. To be eligible for a return, the product must be in its original condition and packaging.
- Once your return is received and inspected, we will process the refund to your original payment method, excluding any shipping charges. Refunds may take several business days to reflect in your account.
6. Intellectual Property:
- All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of our content without our explicit permission.
7. Limitation of Liability:
- We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of products from us.
8. Governing Law:
- These Terms & Conditions shall be governed by and construed in accordance with the laws.
9. Changes to Terms & Conditions:
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our website after any changes indicates your acceptance of the modified Terms & Conditions.
10. Contact Us:
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us.
Thank you for shopping with John Hagen. Enjoy your books!